Author: Deirdre Forcier

Westelcom to Host 3rd Annual Charity Kickball Tournament

Westelcom, a provider of advanced telecommunications solutions, has announced that it will host their Kickin’ IT for a Cause kickball tournament to support the Watertown Family YMCA’s Transforming Our Community For Generations Capital Campaign to create a new Watertown Family YMCA in downtown Watertown.

The Transforming our Community for Generations Capital Campaign project represents the vision of the Watertown Family YMCA to be the premier organization offering healthy lifestyle programming for all ages, while supporting initiatives designed to enhance the YMCA’s position as a family-centered organization accessible to all. The Watertown Family YMCA, through quality programs, provides for the strengthening of families, the healthy development of children, positive individual behaviors, and a healthy, safer community for all. These programs emphasize caring, respect, honesty, character building, fun and friendship. The YMCA is a charitable organization which creates a sense of community through involving individuals and families of all ages, gender, ability, income and race.

Now open for registration, the tournament will be held on Saturday, September 18that the Cerow Recreation Park in Clayton.  Check-in begins at 9 am with kick-offs to follow at 10 am.  The tournament is open to the public and will be split into a competitive division and a family fun recreational division. 

Paul Barton, President of Westelcom commented, “We support the YMCA’s vision of providing healthy lifestyle programming for all ages throughout the greater Watertown area.  There is a $300 minimum team donation to enter the tournament.  Barton added, “We hope that players of all ages will enter to help raise funding for this very important capital campaign.”  There will be awards for the top three teams in each division and the team that has the highest charitable contribution.  To add another element of excitement Westelcom will be recognizing the team with the best use of costumes.    

To register go to or email or Jill Van Hoesen at 315.755.3929.  Registration is now open. 

To learn more about the Transforming our Community for Generations Capital Campaign project go to:

About Westelcom

Westelcom is a provider of advanced telecommunications solutions operating throughout Northern New York’s region between Lake Ontario and Lake Champlain. Westelcom offers a strategic suite of business communication services over their fiber network which includes telephone, long distance, high-speed broadband, dedicated internet, and private Ethernet networks for multi-office connectivity.  The company also provides advanced IP phone and data solutions to include hosted PBX, hosted firewall, server colocation, and carrier neutral colocation services to businesses and enterprise clients.
As a leading carrier of telecommunications services, Westelcom has extensive expertise in serving the health care industry to include providing managed internet services to two regional telemedicine networks, 9 regional hospitals and over 120 medical facilities.  Their Mission is to exceed customers’ expectations by providing excellent customer service in communications solution design, delivery and support.  Westelcom can be reached at or 866.482.5427.

About Watertown Family YMCA:

As a 501(c)3 nonprofit organization, the Y provides crucial programs and services to more than 230,000 people every year. With the help of generous donors, we are able to provide more than 250 homeless youth safe, stable housing, 115,000 healthy meals to school-age youth, and more than $9.5 million in financial assistance to more than 27,000 people to ensure everyone has a chance to succeed and belong at the Y.

Jill VanHoesen
Director of Business Development

Deirdre MacNerland
Director of Marketing

Westelcom Launches Partnership with to Support its National Expansion

Leading advanced communications solutions provider will leverage’s sophisticated billing platform, fully integrated payments processor, and cutting-edge customer management system to scale its back office for future product launches and marketplace expansions.

[Watertown, New York] — Westelcom, an industry leader for telecommunications services with specializations in healthcare, education, government, and financial institutions, announced today its successful completion of’s onboarding program. Westelcom will now utilize a dedicated instance of’s billing, payments, and customer management platform.

Following extensive evaluations, Westelcom decided to move forward with due to the platform’s capacity to support the operational challenges of both organic growth and potential M&A as it prepares for aggressive market expansion in the next several years.

Partnering with is part of Westelcom’s effort to transform its billing management, back-office operations, and end-customer experience to support mission critical communications.’s comprehensive suite of features includes real-time ratings, subscriptions, quoting, taxation, billing, collections, and customer enablement solutions, empowering Westelcom to focus on strategic initiatives.

“The decision to work with was an easy decision given the opportunities to improve our back office efficiency and to provide our customers and partners with enhanced services,” said Paul Barton, President of Westelcom.

“We are thrilled to work with Westelcom as the business’s new billing, payments, and customer management platform,” said Brent Maropis, CEO at “Our team looks forward to helping Westelcom modernize its back-office for scale and efficient revenue growth as they prepare to execute their exciting national expansion efforts.”

About Westelcom

Westelcom provides a strategically crafted suite of Mission Critical Communications Solutions and Advanced Communications Services delivered nationally over private Software Defined Wide Area Networks. The company backs its solutions with enhanced support services and integrated network intelligence services.

For more information, visit or call +1 866-482-5425.

About is a robust billing as a service (BaaS) platform, integrated merchant payments processor, and customer management software solution. Built to solve mission-critical problems of communications companies, IoT companies, and Managed Service Providers, enables businesses with sophisticated subscription billing models to accurately manage their end customers’ billing, usage, taxation, and payment processing.

For more information, visit and contact at 866-470-5502.

Westelcom Contact:
Deirdre MacNerland
Director of Marketing
518.825.1142 Contact:
Patrick Elliott
VP of Marketing

Westelcom Announces Business Voice for Microsoft Teams

Watertown, NY, April, 12, 2021 

Westelcom, formerly a regional N.Y state communications provider and more recently national provider of mission-critical  communications solution, announced their direct-routing capability to Microsoft Teams. This new capability enables organizations to scale and deliver work-from-anywhere in a hybrid remote worker environment.  Westelcom Business Voice for Microsoft Teams delivers an enterprise-class and easy-to-administer global voice solution for IT leaders while keeping the Microsoft Teams experience unchanged for end users. 

As the business landscape continues to evolve, driven by a rise in demand for remote and mobile working opportunities, solutions like Microsoft Teams have never been more prevalent.  Companies have seen the value of having collaboration tools at the center of their communication stack, but Teams isn’t just a place to chat and share files. Business leaders are also looking for a way to combine their Teams experience with business phone demands too.  

Westelcom Business Voice for Microsoft Teams is a powerful integration between Westelcom’ s cloud-native Business Voice and the Microsoft Teams collaboration platform. It allows users to optimize productivity with seamless calling from within the Microsoft Teams application via Westelcom’ s cloud-based, direct routing integration. Features and benefits of Westelcom’ s Business Voice for Microsoft Teams include: 

  • Make and receive calls using Microsoft Teams Softphone Via Mobile & Desktop Clients 
  • Call Extensions & PSTN Numbers Using Teams Dialpad 
  • Receive Calls From PSTN 
  • Use all call handling features available in Teams platform 
  • Click To Dial From Microsoft Apps For Team Users 
  • Supports Speed Dials, Contacts & Call History 
  • Eliminate on-premises equipment  
  • Benefit from built-in security and control 
  • Reduce or increase the number of lines you need month to month 
  • Consolidate your conferencing tools 
  • Give your employees a consistent user experience 

Westelcom’s Business Voice for Microsoft Teams can be leveraged on any PC, Mac, or mobile device. Designed to ensure businesses have everything they need for effortless communications, the Professional Bundle for Microsoft Teams allows companies to maximize their investment with Microsoft Teams. 

“This will enable organizations to operate in the post-Covid environment seamlessly tying together remote workers and offices with Voice, Video, Data collaboration capabilities” stated Paul Barton, Westelcom President.

“Microsoft Office 365 is prevalent in the work force. We are excited to be able to combine our voice services and integrate with teams to enhance communication and extend our capabilities.”

Eric Svenson, Vice President of Carrier Engineering and lead of product roll-out.