January 17, 2018

Careers

Westelcom offers a fun, fast-paced work environment, competitive compensation and excellent benefits.  Interested applicants should e-mail  his/her resume and salary requirements to employment@westelcom.com.  We are an Equal Opportunity Employer, M/F/D/V.

 

 C U R R E N T   J O B    V A C A N C I E S

Business Operations Center Rep.  (Chazy & Westport Telephone Co.)

Location:  Westport

The Business Operations Center  Representative provides the first line customer service contact to Chazy & Westport as well as Westelcom customers.  This position is primarily responsible for meeting and exceeding each customer’s expectations when they conduct business with our family of companies.  Applicant should be sales focused.  The position reports to the Business Operations manager with other duties as assigned.

 Qualifications:

  • Friendly energetic personality with customer service
  • Ability to up sale
  • Proficient in Microsoft Excel and Word
  • Excellent interpersonal, analytical and communication skills
  • Ability to work independently, multi task and detailed orientated
  • 2 years customer service experience preferred
  • Associates Degree or certification Preferred
  • Prior experience in the Telecommunications field preferred

Network Operations Center (NOC) Technician (Westelcom)

Location:  Plattsburgh or Watertown

The NOC Technician is responsible for the installation, repair, and support of voice, data, and networking services. Monitoring of the network and responding to customer inquiries, from the NOC.   This person is also responsible for assisting the Network Administrators and Engineers with maintenance of the Network Operations.  Additionally, this position includes provisioning of new services and responding to service requests and escalated customer troubles.

Qualifications:

  • High School Diploma or equivalent
  • Computer and networking skills in a business environment
  • Excellent interpersonal, analytical and communications skills
  • Ability to work independently and multi task
  • Four years’ experience in the telecommunications/IT field preferred
  • Server and  database experience preferred
  • Fiber optic services experience preferred
  • Network + (CompTIA), Cisco & Microsoft Certifications preferred

Construction Technician (Chazy & Westport Telephone Co.)

Location:  Chazy

The Construction Technician is responsible for installing and maintaining underground and aerial communication voice data cables.  This person reports to the Vice President of Chazy & Westport Telephone Co.

 Qualifications:

  • Ability to work 18 feet or higher above ground
  • Must be able to periodically work out of town; after hours or respond to weekend call outs
  • High School Diploma preferred
  • Good analytical and communication skills
  • Valid driver’s license
  • CDL license preferred
  • Bucket truck and Line truck certified preferred
  • Pole Climbing certification preferred

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Page Last Updated:  12/04/17