Dependable. Adaptable. Total Solution.

Westelcom’s business phone services are delivered via Class V switches that are located in Watertown and Plattsburgh, New York. These switches sit on Westelcom’s network fiber ring with diverse connectivity and mirrored switching.  If connectivity fails to one switch, the connection automatically transfers to the other switching location.

Westelcom’s switches provide a wide array of features over the following services:

• Hosted Primary Branch eXchange (HPBX)

• Voice over IP (VOIP)

• Primary Rate Interface (PRI/T1) Trunks

• Session Initiated Protocol (SIP) Trunk and Lines

• Analog\Plain Old Telephone Service (POTS)

• Long Distance Service

• Toll Free Service

• Direct Inward Dialing (DID) Service

This high quality of service offerings has made Westelcom the #1 regional telecommunication provider to hospitals, governments, manufacturing firms, media, and thousands of small businesses needing high quality phone service throughout Northern New York.